Add your debit card for faster reimbursement

Getting you your claim reimbursement fast is a top priority of ours. That’s why we offer the ability to transfer money straight to your debit card — it’s easy to get set up with the instructions below. Keep in mind that we only accept non-prepaid U.S. Visa, Mastercard or Discover cards since they have a CVV and expiration date. Unfortunately, we can't reimburse prepaid debit cards. 

App

  • Login into the Petplan app
  • Tap the “Account” tab at the bottom of the menu bar
  • Tap “Billing” at the top of the page
  • Tap “Preferred reimbursement method”
  • Input your debit card information

Website

  • Log into your member portal
  • Navigate to “My account” tab on the left menu bar
  • Click “Billing” at the top of the page
  • Click “Preferred reimbursement method”
  • Input your debit card information